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SecureScout WinRT Support Plans



The SecureScout™ WinRT Support Plans

Small Support Package All number per quarter
Number of tickets
<1000
Support Incidents
4
Typical Response time
1 business day
Support type
Email
Number of Customer representatives
4
Installation support
Not included
Additional Support
Minimum 4 Hours @ $200
Billing Increment
Whole hour
Price per quarter
USD $1,450


Medium Support Package All number per quarter
Number of tickets
<2500
Support Incidents
10
Typical Response time
1 business day
Support type
Email
Number of Customer representatives
6
Installation support
Not included
Additional Support
Minimum 4 Hours @ $180
Billing Increment
Whole hour
Price per quarter
USD $2,900


Installation Support For one WinRT Installation
Number of support hours
8
Installation Scope
Recommended Defaults
Additional Support
Hour @ $190
Billing Increment
Whole hour
Price
USD $1,800


Incident Support Per Incident
Number of support hours
4
Number of Problems included
1
Additional Support
Minimum 1 Hour @ $225
Billing Increment
Whole hour
Price
USD $900


Ordering and Information
For ordering or more information on WinRT services and pricing, please contact us directly at sales at netvigilance com .

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